Repair-network relationship verified
Union Insurance Claim Repairs — Active Auto Dubai
Active Auto's Union approved garage and repair-network relationship is verified in the current internal authority review. Your policy, claim assignment, repair scope, excess, and settlement route still require Union's written confirmation.
Union Insurance
Claim Repair Coordination
Step by Step
How Your Union Insurance Claim Works
A factual route from claim opening to written repair approval
Report the Accident
Get the required police report and notify Union Insurance through the contact route in your policy. Ask the insurer to open a claim reference.
Confirm Workshop Eligibility
Ask Union Insurance to confirm that Active Auto is eligible for this exact policy and claim. Network, payment, excess, recovery, and courtesy-car terms can differ by policy.
Assessment and Written Scope
Bring the vehicle to the single Active Auto workshop in Al Quoz. We document the damage and coordinate the repair estimate; insurer-funded work does not start until the approved scope is clear.
Repair and Handover
We complete only the authorised scope, carry out handover checks, and explain any customer-pay, excess, uncovered, or follow-up item before collection.
Scope of Repairs
Repair Capabilities To Discuss With Union Insurance
- Collision and accident-damage assessment
- Body panel, bumper, bonnet, and trim repair
- Paint and refinishing work
- Glass and windshield support
- Structural and alignment checks
- Mechanical or electrical accident-damage inspection
- Union-approved repair-scope coordination for eligible claims
One Physical Workshop
All repair work is carried out at Active Auto's Al Quoz workshop. If the car is unsafe to drive, use the insurer's or a recovery provider's authorised transport route.
Evidence Before Repair
We document the damage and coordinate the estimate with Union Insurance where Active Auto is assigned. Repair begins only after the authorised scope is clear.
Repair-network relationship verified
The reviewed agreement renews annually and current assignments continue; that does not make every policy or item automatically eligible.
Ready to Get Started?
Confirm The Claim Route Before Repair Starts
Active Auto · 22nd St, Al Quoz Industrial Area 4, Dubai
FAQs
Union Insurance Claims — Common Questions
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