Per-claim confirmation required
Adamjee Insurance Claim Repair Guidance — Dubai
Active Auto has substantial current Adamjee claim-repair activity. A signed current panel agreement and approved public wording were not located in the latest evidence review, so every policyholder should confirm assignment and payment terms with Adamjee first.

Adamjee Insurance
Claim Repair Coordination
Step by Step
How Your Adamjee Insurance Claim Works
A factual route from claim opening to written repair approval
Report the Accident
Get the required police report and notify Adamjee Insurance through the contact route in your policy. Ask the insurer to open a claim reference.
Confirm Workshop Eligibility
Ask Adamjee Insurance to confirm that Active Auto is eligible for this exact policy and claim. Network, payment, excess, recovery, and courtesy-car terms can differ by policy.
Assessment and Written Scope
Bring the vehicle to the single Active Auto workshop in Al Quoz. We document the damage and coordinate the repair estimate; insurer-funded work does not start until the approved scope is clear.
Repair and Handover
We complete only the authorised scope, carry out handover checks, and explain any customer-pay, excess, uncovered, or follow-up item before collection.
Scope of Repairs
Repair Capabilities To Discuss With Adamjee Insurance
- Collision and accident-damage assessment
- Body panel, bumper, bonnet, and trim repair
- Paint and refinishing work
- Glass and windshield support
- Structural and alignment checks
- Mechanical or electrical accident-damage inspection
- Adamjee assessor and repair-scope coordination where the claim assigns Active Auto
One Physical Workshop
All repair work is carried out at Active Auto's Al Quoz workshop. If the car is unsafe to drive, use the insurer's or a recovery provider's authorised transport route.
Evidence Before Repair
We document the damage and coordinate the estimate with Adamjee Insurance where Active Auto is assigned. Repair begins only after the authorised scope is clear.
Per-claim confirmation required
Current claim and LPO activity is operational evidence, not authority for a site-wide approved-workshop or direct-billing promise.
Ready to Get Started?
Confirm The Claim Route Before Repair Starts
Active Auto · 22nd St, Al Quoz Industrial Area 4, Dubai
FAQs
Adamjee Insurance Claims — Common Questions
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